PRIVACY AND T&C

PRIVACY

We believe in maintaining transparency in our relationship with our users. Therefore, this Privacy Policy ('Privacy Policy’) has been designed to communicate on how RitzMane, a limited liability partnership incorporated under the provisions of the Limited Liability Partnership Act, 2008 (“Company”, “we”, “us” or “our”) deals with personal information of all the users (“you” or “your”) of the RitzMane website (https://www.ritzmane.in/) (https://www.ritzmane.com/) also features or services offered on the Platform (“Services”).

1. What does this Privacy Policy cover?

This information tells you:

What information is collected and how;

How we use that information;

How we protect your information;

What information we share with others; and

What choices you have about your information.

Please read this Privacy Policy together with the ‘Terms and Conditions’ (https://www.ritzmane.in/shipping-policy-ritzmane-shipping-policy-for-luxury-mens-fashion) also available on our Platform. In some cases, we may provide additional privacy policies specific to certain products, services, practices, or regions. Those terms are to be read in conjunction with this Privacy Policy.

You need to be over the legal age of majority in your jurisdiction as well as competent to enter into a legal contract to use the Platform or avail the Services. In case you are a minor, then please do not share any personal information with us without your parent or legal guardian accepting this Privacy Policy.

2. What information is collected and how?

We collect information from you when you access or use the Platform and our Services. Some of this information is provided by you directly and some of this information may be collected automatically. We may also receive your information from third parties. The information we collect depends on what you are doing on our Platform and the privacy choices you make.

Please remember that you have a choice when it comes to the data you share. So, you may decline to provide your personal data when we ask you to. You can of course scroll through our Platform without telling us who you are. However, you may not be able to use a particular Service if such Service requires you to provide personal data and you have chosen not to provide such data. For example, we will not be able to create an account on our Platform, if you choose not to provide us with your email address or other required data.

Information that you give us:

We have listed out some of our Services which require you to give us information directly. Such instances are: When you create or register a new account on our Platform, you will provide us with certain information such as your name, email address, phone number, nationality, date of birth, gender, home address, shipping address, billing details etc.; When you transact on our Platform, you will provide us with information such as details about your bank account and credit card details, billing address, credit verification and other financial or KYC data/ information, as well as your contact and communication records; When you communicate with us for assistance by phone, email or otherwise, we ask for some personal information like your name, phone number, product information, delivery time, contact and communication records; and When you provide your personal information under any other circumstances, such as when you participate in promotional, or marketing activities organized by us, when you post public review/ feedback on our Platform or participate in an online survey conducted by us.

Information that we collect automatically:

We may access certain data on your device through your use of the Platform. Some data gets collected automatically, such as the browser or device type, unique device identifier (such as device ID or an IP address), your activity on the Platform (such as the content you view, mouse movements, mouse clicks, taps, swipes, your preferences, frequency of usage and the like), your locational data including location information provided by your device interacting with the Platform including through beacon technologies, or associated with your IP address or other online or device identifier and the like. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers.

We recommend you read the permissions prompt appearing on the Platform before you download / access them to exactly understand the type of data the Platform will capture. For instance, the Platform may require your permission to enable it to find the location of your device, camera usage, microphone access etc.

Information that we collect from other sources:

We may collect your information from other trusted sources to update, supplement, link or verify the information you provide, or we collect automatically. For instance, if you choose to register on our Platform using your existing account on third party platform (such as social media platforms), we may collect your account information. Similarly, we may also obtain information about you from various third-party sources such as credit bureaus, resellers and channel partners, public databases, etc. Such information could include your name, address, job role, public employment profile, credit history, and any other relevant data.

3. How we use your personal information?

The information we collect is inter alia the purposes mentioned below: to validate and process your request for the Services on the Platform; to develop, improve and maintain our Services; to handle or fulfil your orders or requests and establish communications with you; to provide you with customized Services and give you a better user experience on the Platform; to facilitate our internal business operations, including the fulfilment of any legal and regulatory requirements; to provide you with marketing communications and advertising. You may opt-out of receiving promotional and advertising communications from us at any time by following the instructions in those communications; to resolve your queries or troubleshoot problems; to detect and protect against any error, fraud and other criminal activity on the Platform; enforce our terms and conditions; or as otherwise described to you at the time of collection.

4. What information will we share with others?

We will not sell your personal information. However, we do share your information with others for the purposes mentioned above. We may disclose personal information to our affiliates or third parties who will look after your information as if we were handling it directly and we make sure that they keep your information safe just like how we keep it safe with us. We will share with them only such personal information that is required to complete any transaction or provide any product or Service you have requested.

Please note that some of our Services include links to or could otherwise enable you to access products or services of third parties whose privacy practices are different from ours. If you provide personal data to such third parties, your data will be handled as per their privacy policy and not ours.

We may also share your personal information with third parties or law enforcement agencies if we have to do so under the applicable law or to enforce our Terms of Use or rules or when we believe that there is a need to protect you or other people from any harm.

5. How long will we keep your information?

We will hold your information for as long as necessary for the purposes that we have mentioned above, or law permits us to retain. We will not hold your information longer than that and delete it thereafter in a safe and secure manner.

6. Cookies

We may use cookies to distinguish you from other users of our Platform or Services. This helps us to provide you with a good experience, and also allows us to improve our Services. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device when you visit our website. Cookies send information back to the originating website on each subsequent visit, or to another website which recognises that cookie. Cookies also make it easier for you to log in and use our website.

We may use the following cookies while you visit our website: Strictly necessary cookies required for the operation of our Platform or Services (including, for example, cookies that enable you to log into secure accounts and use interactive features); Analytical/performance cookies that allow us to recognise and count the number of visitors and users and see how they use the Platform or Services [e.g. (without limitation) to help us improve the way our Platform or Services work or are provided, by ensuring that users may find what they are looking for easily]; Functionality cookies to help us recognise you when you return to our Platform [this enables us to e.g. (without limitation) personalise our content for you, greet you by name and remember your preferences, such as choice of language or region];

Targeting cookies to record your visit to our website, the pages you have visited and the links you have followed. We may use this information to make our Services and the information displayed on it, which we reasonably think is more relevant to your interests. We may also share this information with third parties for this purpose.

You can block or disable cookies by activating the setting on your website browser that allows you to refuse the setting of all or some cookies. All browsers provide tools that allow you to control how you handle cookies: accept, reject or delete them. These settings are normally accessed via the ‘settings’, ‘preferences’ or ‘options’ menu of the browser you are using, but you could also look for a ‘help’ function or contact the browser provider. However, if you set your browser settings to block or disable all cookies (including essential cookies) you may not be able to access all, or parts of the Services provided by our Platform.

TERMS AND CONDITION

THIS DOCUMENT IS AN ELECTRONIC RECORD UNDER THE PROVISIONS OF INFORMATION TECHNOLOGY ACT, 2000 AND INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 THEREUNDER AS APPLICABLE AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000 AND LAWS OF INDIA. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES. PLEASE READ THESE WEBSITE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OWNED AND OPERATED BY RitzMane UNLIMITED LLP (HEREINAFTER 'WEBSITE'). THESE WEBSITE TERMS AND CONDITIONS (HEREINAFTER 'T&Cs’) GOVERN YOUR ACCESS TO AND USE OF THE WEBSITE. THE WEBSITE IS AVAILABLE FOR YOUR USE ONLY ON THE CONDITION THAT YOU AGREE TO THE T&CS SET FORTH BELOW. IF YOU DO NOT AGREE TO ALL OF THE T&CS, DO NOT ACCESS OR USE THE WEBSITE. BY ACCESSING OR USING THE WEBSITE, YOU AND THE ENTITY YOU ARE AUTHORISED TO REPRESENT (HEREINAFTER 'YOU' OR 'YOUR') SIGNIFY YOUR AGREEMENT TO BE BOUND BY THE T&CS.

1. Ownership

This Website – (www.ritzmane.in) is the only official Website of RitzMane Unlimited LLP (“RitzMane” “us”/ “we”/ “our”) and is operated and managed by RitzMane. The T&Cs refer to the following additional terms, which also apply to your use of our Website:

Our privacy policy available at (privacypolicy) which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using this Website, you consent to us processing your data and you warrant that all the data provided by you is accurate. Our cookie policy, which sets out information about the cookies on our Web

2. Scope of T&Cs

RitzMane reserves the right to add, modify, amend, cancel, limit, vary or change, either wholly, or in part, at any point in time, these T&Cs, without prior notice. Further, RitzMane reserves the right to withdraw, suspend, alter, modify, change or vary the Website, the Website features, the Website content, or parts thereof, at its sole discretion, without prior notice. All modifications/amendments to the T&Cs will be posted on the Website and will become effective immediately upon such posting to the Website. Your continued use of the Website after such change or modification shall be deemed to be your agreement to the revised/modified T&Cs.

RitzMane may add to, change or remove any part of these T&Cs, the privacy policy and/or the cookie policy at any time, without notice. Any changes to these T&Cs, the privacy policy, the cookie policy or any terms shown on this Website apply as soon as they are shown. By continuing to use this Website after any changes are posted, you are indicating your acceptance of those changes. It is, therefore, your responsibility to check these T&Cs, the privacy policy and the cookie policy each time you use this Website, so that you can take note of any amendments we may make. We may add, change, discontinue, remove or suspend any other content displayed on this Website, including features and specifications of products and services described or depicted on the Website, temporarily or permanently, at any time, without notice and without liability.

Accuracy of Information - The information presented on this Website has been compiled from various sources including from external sources. No representation is made, or warranty given as to the completeness or accuracy of such information. This Website may contain typographical errors, incomplete or out of date information. RitzMane reserves the right to make changes to the Content and information on this Website, or to the services described therein, or update such information at any time without notice. The content on this Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this Website.

Although RitzMane will make reasonable efforts to update the information on this Website, we make no representations, warranties or guarantees, whether express or implied, that the content on this Website is accurate, complete or up-to-date.

Users must be 18 years of age or older to register, or visit or use the Services in any manner. By registering, visiting or using the Services, you hereby represent and warrant to RitzMane that you are 18 years of age or older, and that you have the right, authority and capacity to use the Services, and agree to abide by T&Cs. If a user is below 18 years of age, it is assumed that he/ she is using/ browsing the Website under the supervision of his/ her parent or legal guardian and that such user’s parent or legal guardian has read and agrees to the terms of this Agreement, including terms of purchase of products, on behalf of the minor user. Should RitzMane be made aware that a user is under the age of 18 and is using/ browsing the Website without the supervision of his/ her parent or legal guardian, RitzMane reserves the right to deactivate such user’s account without further notice.

3. Usage and Access

This Website is available and accessible free of charge. RitzMane does not guarantee that this Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. RitzMane may suspend, withdraw, discontinue, or change all or any part of this Website without notice. RitzMane will not be liable to you if for any reason this Website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to this Website. You are also responsible for ensuring that all persons who access this Website through your internet connection are aware of these T&Cs and other applicable terms and conditions, and that they comply with them.

RitzMane authorises you to view and access the RitzMane content solely for identifying products, carrying out purchases of products and processing returns and refunds, in accordance with Return and Refund Policy, if any. RitzMane, therefore, grants you a limited, revocable permission to access and use the Website. This permission does not include a permission for carrying out any resale of the products or commercial use of the RitzMane content, any collection and use of product listings, description, or prices, and, any derivative use of the Website or of RitzMane content.

You understand that on your registration as a user or on your purchase of products on the Website, you may receive text messages and/or emails from RitzMane on your registered mobile number and/or email address. These messages and/or emails could relate inter alia to your registration, RitzMane acceptance or rejection of your offer to purchase a product, payment information, product despatch information, information pertaining to other activities you carry out on the platforms and information pertaining to the promotions that are undertaken by RitzMane (or third parties in connection with the Website) from time to time. It is specifically clarified that a text message and/or an email confirming the receipt of your order is not an acceptance from RitzMane that the product will be delivered. RitzMane acceptance to your offer to purchase shall occur and conclude only when the products have been delivered by RitzMane and a text message and/or email confirming such delivery is visible on your tracking link. RitzMane, at all times, reserves the right to limit the quantity of items in, or cancel an order anytime before the delivery.

4. Your Account and Password

If you choose, or are provided with, a user identification code, username, password or any other piece of information as part of our security procedures or to set up an account, you must treat such information as confidential. You must not disclose it to any third party. RitzMane has the right to disable any user identification code or password, whether chosen by you or allocated by it, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these T&Cs. If you know or suspect that anyone other than you is aware of/using your user identification code, username or password, you must promptly notify us at ritzmaneindia@gmail.com.

5. Content and Intellectual Property

All the content of this Website including all graphics, text, images, photographs, illustrations, products, artwork, logos, colour, button icons, audio and video clips, software and the design, data compilations, digital downloads, selection and arrangement thereof (collectively, "Content") is protected by copyright and/or trademark and are owned or controlled by RitzMane and/or its subsidiaries, affiliates and content suppliers and are protected by worldwide design, trademark, trade dress, copyright and other intellectual property laws. The Content of this Website, and the Website, are intended solely for personal use by the users of this Website.

You may not copy Content from this Website, or otherwise modify, obscure or delete any copyright or other propriety notices on this Website. No right, title or interest in any materials or software, if applicable, on this Website is transferred to you from your use of this Website. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, this Website, or any related software without the prior express written authorization of RitzMane.

Limited licence and restrictions - You are granted a limited, personal, non-transferable, non-sublicensable, revocable licence to download the materials contained on this Website to a single personal computer, and to print a hard copy of the materials contained on this Website, solely for personal, non-commercial use, and provided all copyright, trade mark and other proprietary notices are left intact. In all cases Ritzmae must be acknowledged as the source of the material. Your use of the materials contained on this Website on any other internet site is strictly prohibited. The grant of this limited licence is conditional upon your agreement to and compliance with all these T&Cs. Any other use of any of the materials on this Website including reproduction (for any purposes other than those noted above), modification, distribution, or republication, without the prior written permission of Ritzmane or its authorised representatives is strictly prohibited, and is a violation of our proprietary rights. If you download any software from this Website, the software, including any images or files incorporated in or generated by the software, and data accompanying the software (collectively, the “software”) are subject to the limited licence set out above. We and/or our respective suppliers (as the case may be) retain all right, title, interest, and intellectual property rights in and to the software. You may not distribute, sell, or transmit the software and you are not permitted to alter, modify or adapt the software, including but not limited to translating, decompiling, reverse engineering, disassembling, or creating derivative works of it.

By submitting content to this Website, you agree to us storing it on our servers, sharing it with other users (where appropriate) and otherwise using it in accordance with our privacy policy. Other than this, you will retain all rights in any content that you submit.

As a rule, when submitting content which may be seen by other users you should show respect for the other users and bear in mind that the content may be viewed by children under the age of 13. You should only submit content which you would be entirely comfortable with being publicly attributed to you and which you are confident would not cause offence to any person or portray us, you or any other user in a negative manner.

Without limiting the generality of the previous paragraph, you must not submit content which:

Is inaccurate, likely to deceive any person or expresses an opinion you do not genuinely hold. Is abusive explicit or promotes sexually explicit material, violence, any illegal activity, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age. Is defamatory or derogatory of any person or is obscene, offensive, hateful, or inflammatory. Infringes any copyright, trademark, confidentiality, or other right of any person.

Is threatening, abusive or invade another’s privacy, causes annoyance, inconvenience, or needless anxiety, is likely to harass, upset, embarrass, alarm, or annoy any other person.

Advocates, promotes, or assists any unlawful act such as (by way of example only) copyright infringement or computer misuse.

In submitting any content to our Website you must not impersonate any person, misrepresent your identity or affiliation with any person, or give the false impression that any content emanates from us.

We retain absolute discretion to suspend or remove any content which is the subject of a complaint and will, where we consider it appropriate to do so, co-operate with any complainant, including providing your contact details to the complainant so that the complainant can contact you directly. However, we will not be responsible to you for any additional liability you suffer because of our failure to remove content which is the subject of a complaint.

Please be aware when browsing our Website that we may not pre-moderate all user submitted content. This means that when you are viewing content submitted by other users, that content may be inappropriate, false, misleading, or offensive. If you are not comfortable with this possibility, please do not access the parts of our site that include user submitted content.

If you do choose to view user submitted content you should use your discretion. We are unable to take any responsibility for any user submitted content or any loss or damage you suffer because of relying upon any user submitted content. You may not copy, re-use, circulate or disclose any content submitted by other users without their express consent.

6. Size

All necessary item measurements are provided under product details on each page along with a size conversion chart.

7. Colours of digital screens

Product colours may vary from actuals depending on screen resolutions as computer monitors and screens of electronic devices vary.

8. Prohibited Use of RitzMane property.

You may not use our Website in any way that breaches any applicable local, national or international law or regulation, damage the reputation of RitzMane (and/ or its partners and affiliates) and that of this Website or that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

You may also not use this Website for the purpose of harming or attempting to harm minors in any way or to solicit personal information from anyone under 18 years of age or solicit passwords or personally identifying information for commercial or unlawful purposes, or to transmit (or procure the sending of) spam.

9. Cyber-Security, Third-Party Interactions and Links from this Website

We do not guarantee that despite our reasonable efforts to make the Website secure, this Website will be secure from cyber-attacks, bugs, or viruses. You are responsible for configuring your information technology, computer programs and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the provisions of Information Technology Act, 2000 and Rules applicable thereunder. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

This Website contains links to other internet sites on the World Wide Web. We provide such links for your convenience only, and we are not responsible for the content in any site linked to from this Website. We disclaim all warranties, express or implied as to the accuracy, legality, reliability, or validity of any content on any other such site, and that such sites will be free of viruses or other harmful elements.

The linked or third party Websites are not an endorsement by RitzMane of the content of such linked websites. RitzMane shall not be responsible for the availability of the linked websites or the content or activities of such sites. If you decide to access linked websites, you do so at your own risk. In addition, your use of linked websites is subject to any applicable policies and terms and conditions of use, including but not limited to, the linked website's privacy policy.

10. Disclaimer and Limitation of Liability rules:

This Website and its Contents are provided without any representations or warranties of any kind, either express or implied. We disclaim all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, we do not represent or warrant that the information and/or facilities on or accessible via this Website are accurate, complete or current, or that this Website will be free of defects, including, but not limited to, viruses or other harmful elements. You assume all costs arising as a result of the use of this Website.

To the fullest extent permitted by applicable laws, neither we nor any of our directors, employees, affiliates or other representatives will be liable for any loss or damages (whether direct or indirect and whether caused by negligence or otherwise) arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this Website, including, but not limited to, indirect, special or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties (even if we have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable).

To the fullest extent permitted by law, in no event shall RitzMane, its affiliates, licensors, suppliers or any third parties mentioned at the web site be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, and/or damages resulting from lost data or business interruption resulting from the use of and/or inability to use the Website, RitzMane systems, information, services or the Content whether based on warranty, contract, tort, delict, or any other legal foundation, and whether or not RitzMane is advised of the possibility of such damages. To the extent permitted by law, the remedies stated for you in these T&Cs are exclusive and are limited to those expressly provided for herein.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any Website linked to it.

Access and use of this Website from outside of India is entirely at your sole risk and you agree and undertake to be responsible for compliance with all applicable local laws and agree to it.